CertPine · Terms version 2026-11-14 · Effective 2026-11-14

Terms of service

These terms apply when you use CertPine, and when you buy a pass. By creating an account or buying a pass you agree to them.

The service

CertPine is an independent study tool for the CompTIA Security+ SY0-701 exam. It is not affiliated with or endorsed by CompTIA. Our questions are original and are not real exam questions.

The pass

A pass gives full access for a fixed time: 30 days or 90 days from the day it starts. It is a one-time payment, not a subscription, and does not renew.

A pass is for one person and is non-transferable. If you buy a pass while another is active, the new one starts when the current one ends, and the days stack.

Acceptable use

Do not share your account or let anyone else use your pass. Do not copy, scrape, record or republish our questions, answers or explanations, and do not use automation to answer questions or take exams. Do not try to get around the limits of the service.

Pass guarantee

The pass guarantee is part of these terms. Its conditions, what you can claim and how to claim are set out at /guarantee, for the terms version that applied when you bought.

Refunds

Refunds are covered by the refund policy.

Ending access

We may suspend or end your access if you break these terms, for example by sharing an account, copying questions, or fraud such as a false guarantee claim or a payment dispute made in bad faith. If we end access for fraud or abuse, we do not refund the pass.

If you open a dispute or chargeback, your access ends when the dispute is opened and is not restored automatically, and the pass guarantee no longer applies to your account.

You can stop using the service at any time. Refunds when you stop are only as set out in the refund policy.

No promise of an exam result

Practice does not guarantee that you will pass the real exam. The only commitment about results is the money-back guarantee, on its stated conditions.

Changes and contact

When we change these terms we publish a new version with a new effective date at the top of this page. A change does not alter the guarantee conditions of a pass you already bought. Questions: support@certpine.com.