Terms version 2026-11-14 · Effective 2026-11-14
Pass or your money back
If you do the preparation below and still do not pass the real Security+ SY0-701 exam, you can choose a full refund of your pass or a 60-day extension. These are the conditions.
The conditions
- Take at least 3 full timed exams before your exam date. A full timed exam is a 90-question timed exam where you answer at least 95% of the questions, spend at least 30 minutes and average at least 12 seconds per answer.
- Take at least 2 of those exams in the 14 days before your exam, or on exam day.
- Reach a readiness score of at least 80% by your exam date. It is based on your first answer to each test question over the last 60 days, and needs at least 150 different questions behind it.
- Your pass must cover your exam date, or have ended no more than 14 days before it.
- Keep your account in good standing: no payment dispute and no earlier guarantee claim that was approved or is still under review.
- Claim within 30 days after your exam date, and attach your score report as proof. The exam date cannot be in the future.
We check every condition again when you submit, and a person reviews each claim.
Choosing a refund ends all your pass access, including any other active pass. Passes that haven't started yet are refunded too.
See the passes or sign in to see your own conditions and claim status.