CertPine · Terms version 2026-11-14 · Effective 2026-11-14
Privacy policy
What we collect, why we collect it, and who handles it for us.
What we collect
- Your account details: email address and, if you give it, your name.
- Your practice: the attempts you make and the answers you give, which we use to show your results and your readiness score.
- A hashed device fingerprint, made from your browser and network details with a secret salt. We use it to spot shared accounts and abuse. We do not store your raw IP address.
- Payments are handled by Stripe. We never see or store your card details; we keep the purchase record Stripe gives us.
- If you make a guarantee claim: the details you enter and the proof file you upload, such as your score report.
Why
To run your account and practice, take payment, check guarantee claims, prevent fraud and abuse, send the emails you need (sign-in links, claim updates), and improve the product.
Proof files
Proof files are kept so we can review your claim. We delete them 12 months after the decision on the claim.
Who processes your data
- Stripe takes payments.
- Resend sends our emails.
- Railway hosts the app and its database.
- Sentry records errors.
- PostHog measures product usage.
We do not sell your data.
Your choices
You can ask us for a copy of your data or to delete your account by writing to support@certpine.com. We may keep what the law or a fraud or dispute check requires.
Contact
support@certpine.com